We want you to love your Margarita Margarita purchase. If something isn't quite right, please read our Returns & Exchanges Policy below.

Apparel Returns & Exchanges

We do not offer refunds for change of mind.

If you've ordered the wrong size, we're happy to offer an exchange, subject to stock availability.

To be eligible for an exchange, your item must:

• Be returned within 14 days of receiving your order.
• Be unworn, unwashed, unused, and in its original condition.
• Have all original tags attached.

Exchange Shipping

• Customers are responsible for the cost of returning their item to Margarita Margarita.
• Customers are responsible for the shipping cost of the replacement item being sent.
• Original shipping charges are non-refundable.

Faulty Items

If you believe your item is faulty, please contact us as soon as possible with your order number and photos of the fault.

If the item is deemed faulty, Margarita Margarita will cover the cost of return shipping and provide a replacement, repair or refund in accordance with Australian Consumer Law.

Margarita Mixer Returns & Exchanges

Due to food safety regulations, we do not offer refunds on Margarita Mixers for change of mind.

We are happy to exchange unopened, unused bottles provided they are returned in their original condition.

Exchange Shipping

• Customers are responsible for the cost of returning unopened bottles.
• Customers are also responsible for the shipping cost of the replacement product.

Faulty or Incorrect Products

If you receive a product that is:

• Expired,
• Damaged in transit, or
• Incorrect,

please contact us within 7 days of delivery with your order number and photos. We'll organise a replacement or refund where appropriate and cover any applicable return shipping costs.

How to Start a Return
To initiate a return, please contact us at hello@margaritamargarita.co
Returns should be sent to:
Margarita Margarita
Please provide your order number and name
Once your return request is approved, we’ll provide instructions on how to send your item back. Please note: returns sent without prior approval will not be accepted. Customers are responsible for return shipping costs.
For any questions, reach out at hello@margaritamargarita.co

Non-Returnable Items
Please note, some items are not eligible for return, including:
• Perishable goods (our mixers fall into this category once opened),
• Custom products (special orders, personalised items),
If you’re unsure whether your item qualifies, email us before starting your return.

Refunds
Once we’ve received and inspected your return, we’ll let you know if it’s been approved. Approved refunds will be processed back to your original payment method within 10 business days. Please allow extra time for your bank or card provider to post the funds.
If it’s been more than 15 business days since approval and you still haven’t received your refund, please contact us at hello@margaritamargarita.co